Shipping Policy
Thank you for shopping with Pawfinity.
Order Processing
Orders are processed within 1–3 business days. Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times:
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United States: 7–15 business days
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Canada: 7–20 business days
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International: 10–25 business days
Please note that shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout or offered as part of promotional free-shipping campaigns.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Delayed Shipments
While we strive to ensure timely delivery, Pawfinity is not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Lost Packages
If your package appears lost in transit, please contact us at Pawfinity@gmail.com, and we will work with the shipping carrier to investigate the issue.
Contact Us
For shipping-related questions, please contact: